IT Services for Growing Businesses


AWPTech is a managed service provider headquartered in Troy, NY. We handle the day-to-day technology work — monitoring, security, cloud, and support — for businesses that would rather run their company than run a server room. Every service below can be bought on its own or bundled into a single managed plan.

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Managed IT Services

Proactive monitoring, patch management, user administration, and network management. We keep your systems healthy instead of waiting for them to break.

Managed IT services

Cybersecurity

Firewall management, endpoint protection, MFA enforcement, security awareness training, and vulnerability assessments that keep your business data protected.

cybersecurity services

Cloud Solutions

Microsoft 365 management, cloud migrations, hybrid infrastructure design, and backup and disaster recovery built around how your team actually works.

cloud solutions

AI Solutions

AI readiness assessments, Microsoft Copilot deployment, workflow automation, and honest AI strategy advice that cuts through the hype.

AI solutions for business

IT Consulting

Technology roadmaps, budget planning, vendor selection, compliance guidance, and virtual CIO services for organizations without an internal IT leader.

IT consulting services

Web Development

Custom website design, e-commerce, on-page SEO, hosting, and ongoing maintenance so your digital presence works as hard as the rest of your business.

web development services

Helpdesk & IT Support

Responsive technical support during business hours: remote troubleshooting, ticket tracking, and onsite visits in the Capital Region when hands-on help is needed.

helpdesk and IT support

How our services fit together

Most clients start with managed IT services as the foundation: monitoring, patching, and helpdesk coverage that keeps everything running. From there, cybersecurity hardens the environment, cloud solutions move email and files somewhere resilient, and AI solutions pull time back out of repetitive work.

If you're not sure where to start, IT consulting is the right first conversation — we'll map your current environment and tell you honestly what needs attention first and what can wait.

Industries we specialize in

Compliance and workflow requirements vary a lot by sector. See how we tailor our work for healthcare practices, legal and finance firms, and nonprofits and small businesses, or read the frequently asked questions about pricing and onboarding.