What We Do
From day-to-day IT management to long-term technology strategy, AWPTech covers every layer of your business technology stack.
Managed IT Services
Proactive monitoring, patch management, helpdesk support, and user administration. We keep your systems running so you can focus on your business.
Learn More about Managed IT ServicesCybersecurity
Firewall management, endpoint protection, MFA enforcement, security awareness training, and vulnerability assessments to protect your data.
Learn More about CybersecurityCloud Solutions
Microsoft 365 management, cloud migrations, hybrid infrastructure design, and backup & disaster recovery for businesses at every stage.
Learn More about Cloud SolutionsAI Solutions
AI readiness assessments, Microsoft Copilot deployment, workflow automation, and practical AI strategy to give your team a competitive edge.
Learn More about AI SolutionsWeb Development
Custom website design, e-commerce platforms, SEO optimization, hosting, and ongoing maintenance to build your digital presence.
Learn More about Web DevelopmentHelpdesk & Support
Fast, responsive technical support during business hours. Remote troubleshooting, ticket tracking, and onsite visits when you need hands-on help.
Learn More about Helpdesk & SupportYour Infrastructure, Your Way
Every business is different. We design solutions around how you actually work, whether that's on-premises servers, fully cloud-native, or a hybrid of both.
On-Premises
Some workloads need to stay local. We manage your physical servers, network infrastructure, and on-site equipment with proactive monitoring. On-site visits available in the Capital Region, with remote management for clients everywhere.
- Server and network management
- On-site hardware support
- Local backup and disaster recovery
- Active Directory & Group Policy
Hybrid
The most common model for growing businesses. Keep critical systems on-premises while moving email, collaboration, and backup to the cloud. We bridge the gap seamlessly.
- Microsoft 365 + on-prem Active Directory
- Cloud backup for local servers
- VPN connectivity between sites and cloud
- Phased cloud migration planning
Cloud-Native
No server room needed. We build and manage fully cloud-based environments using Microsoft 365, Azure, and AWS. Ideal for remote teams and businesses scaling fast.
- Microsoft 365 & Azure AD (Entra ID)
- Cloud-hosted applications and storage
- Zero-trust security architecture
- Scalable infrastructure on demand
AI-Powered IT for Smarter Businesses
Artificial intelligence isn't just for enterprise companies. We help small and mid-sized businesses adopt practical AI tools that save time, reduce costs, and improve decision-making.
- Microsoft Copilot Deployment: Set up and configure Copilot across your Microsoft 365 environment so your team can draft emails, analyze data, and create presentations faster.
- AI Readiness Assessments: We evaluate your current infrastructure, data practices, and workflows to determine where AI can deliver the most impact.
- Workflow Automation: Automate repetitive tasks like data entry, report generation, ticket routing, and email management using Power Automate and AI tools.
- AI Strategy Consulting: Cut through the hype. We help you identify which AI tools are worth investing in and which are just noise for your specific business.
Industries We Serve
We understand the compliance requirements, workflow challenges, and technology needs specific to your industry.
Healthcare
HIPAA-compliant IT solutions, EHR system support, encrypted communications, and security protocols that protect patient data and keep your practice audit-ready.
Healthcare IT SolutionsLegal & Finance
Secure document management, PCI-DSS and SOC 2 compliance support, encrypted communications, and business continuity planning for firms handling sensitive client data.
Legal & Finance ITNonprofits & Small Business
Budget-friendly IT plans, Microsoft nonprofit licensing, cloud collaboration tools, and essential cybersecurity. Enterprise-quality technology at a price you can afford.
Nonprofit IT SolutionsIT Support for Businesses Everywhere
AWPTech works with businesses across the country. Our remote support, monitoring, and management tools let us deliver the same high-quality service whether you're down the street or across the nation.
Headquartered in Troy, NY, we also provide hands-on onsite support for clients in the Capital Region, including Troy, Albany, Schenectady, Saratoga Springs, Clifton Park, Latham, Colonie, and Glens Falls. Our support model combines:
In-person support in the Capital Region
Fast troubleshooting, anywhere
Systems watched around the clock
No call centers, no runaround
Whether you're a 5-person office or a 150-person organization, we scale our services to fit. No long-term contracts required to get started.
Our Service Approach
We act as your complete IT department. Everything from helpdesk to strategy, handled by our team.
Already have internal IT staff? We supplement your team with expertise, tools, and 24/7 monitoring they don't have capacity for.
Need help with a specific project? Office move, cloud migration, security audit, or network upgrade. We deliver on time and on budget.
Why Businesses Choose AWPTech
35+
Years of Combined IT Experience
24/7
System Monitoring & Alerts
Proven
Track Record with Real Clients
$$
Predictable Monthly Pricing
Getting Started Is Easy
Discovery Call
We learn about your business, current IT challenges, and goals to understand exactly what you need.
Custom Proposal
We design a tailored service plan with transparent pricing that fits your budget and requirements.
Onboarding & Support
We onboard your systems, set up monitoring, and start providing proactive support from day one.
What Our Clients Say
"This business did a wonderful job with creating my website for my own business. I was hesitant to have someone build a website for me, but AWPTech made the process easy and the results exceeded my expectations."
- Joseph Ferris
"Great work! These guys get it. They're so on top of things, can fix and improve everything, and are so professional and responsive. Highly highly recommend!"
- Mary Zawacki Graves
Contact Us
Tell us about your IT challenges and we'll follow up with a no-obligation consultation.
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