Professional IT Services
built on security, stability, and trust.

Managed IT • Cybersecurity • Cloud • Web Development From proactive support to advanced security, AWPTech serves as a trusted technology partner for organizations that require reliability, accountability, and consistent performance.

What We Do

From day-to-day IT management to long-term technology strategy, AWPTech covers every layer of your business technology stack.

Managed IT Services

Proactive monitoring, patch management, helpdesk support, and user administration. We keep your systems running so you can focus on your business.

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Cybersecurity

Firewall management, endpoint protection, MFA enforcement, security awareness training, and vulnerability assessments to protect your data.

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Cloud Solutions

Microsoft 365 management, cloud migrations, hybrid infrastructure design, and backup & disaster recovery for businesses at every stage.

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AI Solutions

AI readiness assessments, Microsoft Copilot deployment, workflow automation, and practical AI strategy to give your team a competitive edge.

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Web Development

Custom website design, e-commerce platforms, SEO optimization, hosting, and ongoing maintenance to build your digital presence.

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Helpdesk & Support

Fast, responsive technical support during business hours. Remote troubleshooting, ticket tracking, and onsite visits when you need hands-on help.

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Your Infrastructure, Your Way

Every business is different. We design solutions around how you actually work, whether that's on-premises servers, fully cloud-native, or a hybrid of both.

On-Premises

Some workloads need to stay local. We manage your physical servers, network infrastructure, and on-site equipment with proactive monitoring. On-site visits available in the Capital Region, with remote management for clients everywhere.

  • Server and network management
  • On-site hardware support
  • Local backup and disaster recovery
  • Active Directory & Group Policy

Hybrid

The most common model for growing businesses. Keep critical systems on-premises while moving email, collaboration, and backup to the cloud. We bridge the gap seamlessly.

  • Microsoft 365 + on-prem Active Directory
  • Cloud backup for local servers
  • VPN connectivity between sites and cloud
  • Phased cloud migration planning

Cloud-Native

No server room needed. We build and manage fully cloud-based environments using Microsoft 365, Azure, and AWS. Ideal for remote teams and businesses scaling fast.

  • Microsoft 365 & Azure AD (Entra ID)
  • Cloud-hosted applications and storage
  • Zero-trust security architecture
  • Scalable infrastructure on demand

AI-Powered IT for Smarter Businesses

Artificial intelligence isn't just for enterprise companies. We help small and mid-sized businesses adopt practical AI tools that save time, reduce costs, and improve decision-making.

  • Microsoft Copilot Deployment: Set up and configure Copilot across your Microsoft 365 environment so your team can draft emails, analyze data, and create presentations faster.
  • AI Readiness Assessments: We evaluate your current infrastructure, data practices, and workflows to determine where AI can deliver the most impact.
  • Workflow Automation: Automate repetitive tasks like data entry, report generation, ticket routing, and email management using Power Automate and AI tools.
  • AI Strategy Consulting: Cut through the hype. We help you identify which AI tools are worth investing in and which are just noise for your specific business.
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Industries We Serve

We understand the compliance requirements, workflow challenges, and technology needs specific to your industry.

Healthcare

HIPAA-compliant IT solutions, EHR system support, encrypted communications, and security protocols that protect patient data and keep your practice audit-ready.

Healthcare IT Solutions

Legal & Finance

Secure document management, PCI-DSS and SOC 2 compliance support, encrypted communications, and business continuity planning for firms handling sensitive client data.

Legal & Finance IT

Nonprofits & Small Business

Budget-friendly IT plans, Microsoft nonprofit licensing, cloud collaboration tools, and essential cybersecurity. Enterprise-quality technology at a price you can afford.

Nonprofit IT Solutions

IT Support for Businesses Everywhere

AWPTech works with businesses across the country. Our remote support, monitoring, and management tools let us deliver the same high-quality service whether you're down the street or across the nation.

Headquartered in Troy, NY, we also provide hands-on onsite support for clients in the Capital Region, including Troy, Albany, Schenectady, Saratoga Springs, Clifton Park, Latham, Colonie, and Glens Falls. Our support model combines:

Onsite Visits
In-person support in the Capital Region
Remote Support
Fast troubleshooting, anywhere
24/7 Monitoring
Systems watched around the clock
Real People
No call centers, no runaround

Whether you're a 5-person office or a 150-person organization, we scale our services to fit. No long-term contracts required to get started.

Our Service Approach

1
Fully Managed IT

We act as your complete IT department. Everything from helpdesk to strategy, handled by our team.

2
Co-Managed IT

Already have internal IT staff? We supplement your team with expertise, tools, and 24/7 monitoring they don't have capacity for.

3
Project-Based IT

Need help with a specific project? Office move, cloud migration, security audit, or network upgrade. We deliver on time and on budget.

Why Businesses Choose AWPTech

35+

Years of Combined IT Experience

24/7

System Monitoring & Alerts

Proven

Track Record with Real Clients

$$

Predictable Monthly Pricing

Getting Started Is Easy

1

Discovery Call

We learn about your business, current IT challenges, and goals to understand exactly what you need.

2

Custom Proposal

We design a tailored service plan with transparent pricing that fits your budget and requirements.

3

Onboarding & Support

We onboard your systems, set up monitoring, and start providing proactive support from day one.

What Our Clients Say

"This business did a wonderful job with creating my website for my own business. I was hesitant to have someone build a website for me, but AWPTech made the process easy and the results exceeded my expectations."

- Joseph Ferris

"Great work! These guys get it. They're so on top of things, can fix and improve everything, and are so professional and responsive. Highly highly recommend!"

- Mary Zawacki Graves

Contact Us

Tell us about your IT challenges and we'll follow up with a no-obligation consultation.